Imbasjaya Sdn Bhd (“we”, “us”) respects your privacy. This policy explains what personal data we collect through this website and our business dealings, how we use it and the choices you have. It is written to comply with the Malaysian Personal Data Protection Act 2010 (PDPA).
Who we are
Imbasjaya Sdn Bhd (Company No. 198501013182) is a wholesale food supplier based at Lot 17, Lorong Mangga 2, BDC Light Industrial Estate, Kolombong, 88450 Kota Kinabalu, Sabah, Malaysia. You can reach us at imbasjayamy@gmail.com or +60 88-423 848.
What we collect
- Contact details you give us when you call, email or message us on WhatsApp: name, business name, phone number, email address and delivery address.
- Order information for trade customers: products ordered, quantities, prices, delivery schedules and payment records.
- Website usage data such as pages visited, approximate location, device and browser type, collected through cookies and analytics tools if you accept them.
How we use your data
- To respond to enquiries and provide quotations.
- To process, deliver and invoice orders, and to manage trade accounts.
- To meet legal, tax and accounting obligations.
- To improve this website and understand which products and pages are of interest.
- To send occasional product or price updates to trade customers who have asked for them. You may opt out at any time.
Cookies and analytics
This website uses essential cookies to remember your cookie choice and keep the site working. With your consent, we may also use Google Analytics to measure visits. Analytics cookies are only set after you click “Accept” on the cookie banner. You can clear or block cookies in your browser settings at any time.
Third parties
We do not sell your personal data. We share it only with service providers who help us run the business, such as delivery partners, accounting and IT providers, payment banks and messaging platforms (for example WhatsApp, operated by Meta Platforms, whose own privacy policy applies to messages you send us). Our Contact page embeds a Google Map, which may set cookies from Google when loaded.
Retention and security
We keep personal data only as long as needed for the purposes above or as required by Malaysian law (business records are usually kept for seven years). We protect data with access controls, secure hosting and staff awareness, but no transmission over the internet can be guaranteed completely secure.
Your rights
Under the PDPA you may ask to access or correct the personal data we hold about you, withdraw consent for marketing, or limit how we process your data. Write to imbasjayamy@gmail.com and we will respond within 21 days. We may ask for proof of identity before releasing information.
Changes to this policy
We may update this policy from time to time. The latest version is always published on this page with the date of the last update shown below.